Twitch Continuously Reconnecting Internet is Fine
Hello Kelsadilla,
Good day! I'm John and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
Please let me know if you have tried the methods below.
Please try temporarily disabling or uninstalling your Antivirus Software
1. Use the Network troubleshooter. Select Start > Settings > Network & Internet > Status. Under Change your network settings, select Network troubleshooter.
2. Select Start then search Settings
Click Update and Security then Troubleshoot
Click Additional troubleshooters
On the list, Select Internet Connections then Run Troubleshooter
3. Press Start then search Device Manager
Expand the Network adapters
Find the Network driver
Right click it and select Update
Click "Browse my computer for driver software"
Select "Let me pick from a list of available drivers on my computer"
Make sure to put a check mark "Show compatible hardware"
Select an older driver from the list
Click Next then restart your computer
4. Please try to Reset Network Settings
Press Windows key+ I to open Settings
Select Network & Internet > Status.
Under the "Change your network settings", click Network reset
Click Reset now then Yes
If the issue still persists, What is the make and model of your device?
Press Windows key+R to open Run then type: msinfo32
Press Enter to open System Information window
Find System Manufacturer and Model
If you're using a custom built PC, please provide the BaseBoard Manufacturer and Model in your next response.
Kindly let me know if this helps or if you have any further concerns.
Kind regards,
John DeV
Independent Advisor
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Hi John,
Thank you so much for taking the time to write all that out. A few things I have tried already (Network reset, Troubleshooters) with no improvement or problems detected. I tried the driver thing and that seems to have helped for now. I'm nervous about the problem persisting.
Here's the PC info:
System Manufacturer NZXT, Inc
System Model B560 DS3H AC-Y1
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
BaseBoard Product B560 DS3H AC-Y1
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Hello Kelsadilla,
Thank you for updating me with that information. Please try to observe first if the issue persists.
You're most welcome and have a great day.
Kind regards,
John DeV
Independent Advisor
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hi again!
Yes the problem has persisted. Tried connecting to and Overwatch game, it disconnected me almost immediately.
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Hello Kelsadilla,
Thank you for updating that information. Please try the driver method again then restart your computer using Clean Boot of Windows. Determine whether a background program or a software conflict is causing the issue.
Go to the search box > type msconfig
Select System Configuration > go to the Services tab.
Select and make sure to put a check mark on "Hide all Microsoft services"
Click Disable all.
Go to Startup tab > Open Task Manager > Disable all the unnecessary services running there. Restart your computer.
Kindly check the support article below for more details
https://support.microsoft.com/en-us/help/929135...
Kindly let me know if this helps or if you have any further concerns.
Kind regards,
John DeV
Independent Advisor
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Hi again John,
I've tried this to no avail. Tried a few other things from online guides too. Still having the issue and not sure what's wrong at this point. Any other suggestions? Thank you again for your time and help.
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Hello Kelsadilla,
Thank you for updating that information. Please try this if it helps.
Press Start then search Device Manager
Expand the Network adapters
Find the Network driver
Right click it and select Uninstall
After that, download and install the latest driver for your device using the link below.
https://download.gigabyte.com/FileList/Driver/m...
Restart your computer
Kindly let me know if this helps or if you have any further concerns.
Kind regards,
John DeV
Independent Advisor
Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
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Source: https://answers.microsoft.com/en-us/windows/forum/all/ethernet-connection-frequently-disconnecting-and/e980b91d-627a-44e0-9cb9-59a8bf941631
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